24/7 Crisis Diversion Team shares results, data

24/7 Crisis Diversion Team shares results, data

March 13, 2017 (EDMONTON, AB) - After more than 16 months on Edmonton streets, the 24/7 Crisis Diversion Team is showing results for vulnerable Edmontonians, local agencies and emergency services.

The partnerships involved in 24/7 Crisis Diversion will report back to the community on March 15.

The event will feature a series of short vignettes, a report by an independent evaluator and a panel discussion with representatives from the partner organizations, which will discuss collaboration, partnership and their experiences.

“This partnership is always changing and adapting. It is a unique experience for all of us, to participate in a collaboration that is always in development and looks for innovations to better serve the most vulnerable in our city,” said Lindsay Daniller, director of community initiatives and strategic development at REACH Edmonton. “We’re looking forward to sharing what we’ve learned with the community.”

An independent evaluator will present data related to the number of calls the team has received, how the team has worked to divert inappropriate calls away from emergency services and the way the partners worked with police and Rogers Place security to create a smooth transition during the arena opening.

The public event will take place at Santa Maria Goretti Centre (11050 – 90 Street) on Wednesday, March 15 from 11:30 a.m. to 1 p.m.


About 24/7 Crisis Diversion

The 24/7 Crisis Diversion initiative works to prevent unnecessary use of emergency services, freeing up police and medical responders to focus on high priority calls. Partners include Boyle Street Community Services, Hope Mission, Canadian Mental Health Association (211), Edmonton Police Service, Alberta Health Services Emergency Medical Services, and REACH Edmonton.

About REACH Edmonton

REACH is Edmonton’s Council for Safe Communities. As a backbone, community-based organization, REACH works to mobilize and coordinate organizations, community groups and Edmontonians to find innovative solutions to prevention and community safety. reachedmonton.ca

For more information, contact:

Marilyn Gray
Public Information Officer
REACH Edmonton


Interviews with partners will be available on-site directly following the event. Footage for use as b-roll is available upon request.