Centre for Race and Culture

Effective Intercultural Communication

This interactive workshop intends to examine the concept of culture, the effect culture has on one’s personal and professional life, as well as the role that our cultural norms and expectations play in our interactions with others. It will equip the participants with practical tools to reflect on their programs and services, apply strategies to challenge cultural bias and discrimination, practice intercultural communication, and create a more inclusive workplace where colleagues and clients from different cultural backgrounds feel valued and respected. In this session, participants will:

  • Explore culture, cultural norms, and the way our own cultural lens influences our work
  • Understand our cultural biases and the way they can lead to discrimination
  • Understand cultural competency in the context of social inclusion and equity
  • Use culturally-informed practices to guide their interactions for effective intercultural communication


Wednesday, October 21, 2020; 1:00 – 4:30 pm (Registration)

This session will be held online via Zoom.

Understanding and Addressing Unconscious Bias

Taking an intersectional approach, this workshop is facilitated in a participatory manner and helps participants to build their understanding of bias and practice steps that can be taken to limit the impact of unconscious biases on our thoughts and behaviours. The workshop will consider strategies to address unconscious bias at individual and institutional levels. Participants will enhance their self-awareness of their own biases, build understanding of their social conditioning, and examine behaviour versus intention in daily behaviours.

After participating in this training, participants will be able to:

  • Define and understand the concept of unconscious bias
  • Recognize personal and organizational biases and the way they impact our behaviours, interactions, and decisions
  • Identify and use tools and strategies to manage their personal and organizational biases


Wednesday, November 25, 2020; 1:00 – 4:30 pm (Registration)

This session will be held online via Zoom.



Suite 901, Baker Centre
10025 - 106 St.
Edmonton, AB T5J 1G4


Phone: 780.498.1231
Fax: 780.498.1266
Open from 8 a.m. to 4 p.m.